Who We Are & What We Do

Botswana Tourism Board (BTB) was established by an Act of Parliament in 2004, with a mandate to: market and promote Botswana as a Premier Tourism Destination of Choice, to Grade and Classify Accommodation Facilities, and promote Investment in the Tourism Sector.

Tourism Product
Botswana is committed to responsible tourism. Botswana government’s conservation and wildlife management policies, along with BTB’s eco-tourism strategies ensure that Botswana’s tourism is sustainable for its inhabitants and future generations of tourists, while contributing meaningfully to the national economy.

In keeping with sustainable tourism development and growth, we have produced an Ecotourism manual that serves as a guide for Botswana operators to refer to in order to ensure that developments are done in harmony with nature. Click here for the Ecotourism Manual.

Grading
To assure quality standards for tourism establishments consistent with consumer expectations and industry ratings standards, Botswana Tourism Board is charged with establishing and maintaining a grading process for tourism establishments, beginning with fixed accommodations.

At the end of 2008, nearly 300 properties have been graded on a 1 to 5 star basis (5 being highest). Graded facilities display in their premises BTB’s plaque and the star rating as awarded.
They are also expected to display the certificate issued to them by the Board inside their establishments.

For information on BTB’s grading standards and process, click here.